Frequently Asked Questions

Surveys are conducted because businesses, governments, public bodies, and similar organisations are interested in the views and attitudes of the people who use their products and services. The more they know about what customers and citizens think, the easier it is for them to improve and adapt what they supply.

We send out survey invitations on a regular basis, but cannot say who or when you might receive invitations. This is because each survey is customised and based around the research goals for each individual client. Depending on your profile, we may ask you to complete surveys more or less often. For this reason, we ask you to keep your profile as up to date as possible. Please note some firewalls may prevent delivery of our survey invitations.

Unfortunately there is no other way to take part in these online surveys, you need to complete them over the Internet.

No. We don't sell the personal information of our panellists and we'll never try to sell you a product or service.

Contact information is provided in our Privacy Policy, which is linked from the bottom of the pages on the Opinion Panel Junction website.

Generally, personal information is used: (i) to communicate with you regarding your Account and survey participation; (ii) to tailor survey opportunities to you; (iii) to comply with legal obligations, including, without limitation, complying with taxation requirements; (iv) to administer and manage our incentive programmes and fulfill your requests for incentives; (v) to facilitate your entry into our prize draw and communicate with you regarding prize draw entries; and (vi) to update our records.

It is possible that someone made a typing error and accidentally submitted your e-mail address while asking to join Opinion Panel Junction. It's also possible that someone has used your e-mail address without your permission. If you don't want to join, simply ignore the e-mail and the reminder that will be sent. Your details won't be included on our records and you'll not be contacted again.

We appreciate your participation in the panel and encourage you to remain part of our community. However, if you would like to unsubscribe from the Opinion Panel Junction at any time, you may do so by sending an email to us at panelsupport@opinionpaneljunction.com & Click on Contact us on our panel site select the subject Account Closure Request or Unsubscribe.We shall use reasonable efforts, as required by law or regulation, to respond to each email request within a reasonable period of time after receipt. Upon termination of Services, a Panel Member’s contact information will be removed from all communication or contact lists relating to the terminated Service(s). Please note that it may take a 7 days to complete the removal and during such time, You may receive messages from Us which were created or compiled prior to your opt-out.

As you continue completing activities with Opinion Panel Junction, you’ll level up. There are 3 level At each level, there are key milestones required to complete your level.

Your level is related to your membership, based on your actions like taking surveys and earning rewards. You can level up by unlocking all the achievements available at your current level in a 365 day period. For example, if you’re a Frist Level member, you need to complete all the available First Level activities to level up and become a Second Level member. You can also unlock achievements for levels above your current one. For example, if you complete 100% of your survey profile, you’ll get a Third Level status badge – but you cannot reach Third level until you’ve achieved all the necessary achievements.

First Level members are just getting started. To reach First Level status, all you have to do is sign up and activate your account.

Third Level members have reached the top. They have a complete profile, completed fifty activities (or more) and maintain regular activity.
To reach Third Leve status, members must:

Complete 100% of their survey profile
Take a survey in three consecutive weeks
Complete 50 activities

Second Level members are active and regular members who have almost completed their profile.
To reach Second Level status, members must:
Complete 75% of their survey profile
Take a survey in three consecutive weeks
Complete 25 activities

It’s simple - keep sharing your opinions. We recommend taking activities at least once a week to maintain your current level. If you don’t keep it up, you will eventually lose your achievement for consecutive activities and drop down a level. Similarly, you’ll need to make sure your profile is kept up to date. Certain sections, like technology and automotive, will expire over time – so if your profile completion percentage has dropped since you last logged in, check back and complete any sections that are incomplete.

The points earned from achievements can be found in your survey history page. This will show as 'community achievement'.

To see all the achievements you've earned, head to the ‘Achievements' tab.

No. This donation is separate to your survey rewards and does not affect your points balance. This does not constitute a donation on your behalf so is not tax deductible.